Online and Mobile Tools

Cadillac recognizes the importance of vehicle maintenance and makes it easy for customers to access maintenance details. Ranging from online tools to in-person service, Cadillac employs a variety of methods to make sure customers are knowledgeable about their vehicle’s requirements.

The MyCadillac app acts as a centralized digital platform where Cadillac owners can access service and maintenance information. This mobile app sends tailored alerts about scheduled maintenance, safety issues, and service needs based on the specific model and distance covered. In addition, the app enables owners to schedule service appointments with nearby service centers, view current service offers, and track vehicle status.



The Cadillac Owner Center, available through Cadillac's official website, complements the app by offering more in-depth resources such as downloadable owner’s manuals, service calendars, and warranty details. It enables users to monitor of their vehicle’s maintenance records and details about certified repair shops.

Dealership Communication

Cadillac's service center chain is essential in sharing maintenance guidance to drivers. During visits, the service advisors explain recommended maintenance tasks and discuss any vehicle concerns with the driver. They provide a detailed breakdown of what the service entails, the expected duration, and the costs involved. Dealerships also ensure that service records are kept electronically, allowing for users to view the complete history of their vehicle.

In-Vehicle Technology

Modern Cadillac vehicles are equipped with smart technology that provide service reminders and notices right on the vehicle's dashboard. These reminders are calculated by the vehicle’s mileage and driving habits, making certain that users are reminded when it’s time for tasks such as oil changes, tire rotations, or brake service. The in-car system offers a detailed description of each notice, including what needs to be serviced and its necessity for the vehicle’s longevity and performance.

Printed Guides and Manuals

For owners who prefer traditional resources, Cadillac offers paper owner’s manuals that include a full service calendar, information on proper vehicle care, and fluid specifications. These manuals detail tire maintenance, fluid specifications, and service intervals, providing users with a complete resource to keep their vehicle running well.

Educational Videos and How-To Guides

Cadillac's website hosts a range of instructional content and how-to guides that address basic services, such as checking fluid levels, tire replacement, or interpreting alerts. These tools empower Cadillac owners to be proactive about their vehicle's care while understanding the importance of timely servicing.